Returns & Warranty

**Returns**
To initiate a return, please contact us and provide your order number. Return acceptance may depend on product category, condition and applicable legal requirements.

In general, the product should be:
- in good condition, without improper use,
- with accessories/packaging where possible,
- accompanied by purchase documents (invoice/receipt).

**Exceptions**
Some products may have special conditions (e.g., installed equipment, consumables, special-order items).

**Warranty**
Warranty is provided according to the law and the manufacturer’s terms. For technical equipment, warranty may depend on:
- proper installation (sometimes by a qualified specialist),
- correct operating parameters,
- no unauthorized repairs or modifications.

**Contact**
For returns/warranty, please contact us and include: order number, product name, issue description, and photos (if applicable).