Privacy Policy

**1. Who we are**
Data controller: **Alternative Power S.R.L.** (“Alternative Power”).

**2. What data we collect**
We may collect:
- identification and contact data (name, phone, email),
- invoicing data (company name, IDNO, VAT code where applicable),
- delivery/pickup address details,
- order and communication history (messages, notes).

**3. Why we use your data**
We process data to:
- process and confirm orders,
- arrange delivery / pickup,
- issue invoices and comply with accounting obligations,
- communicate about your order (status updates, clarifications),
- prevent fraud and maintain security.

**4. Legal basis**
Processing is based on:
- performance of a contract (your order),
- legal obligations (accounting),
- legitimate interests (security, fraud prevention),
- consent (where applicable).

**5. Data sharing**
We may share data with:
- delivery/courier services (as necessary),
- IT providers (hosting, email) to the extent needed,
- public authorities where required by law.

**6. Retention**
We retain data as long as needed for the purposes above and as required by applicable law (e.g., accounting retention periods).

**7. Your rights**
You may request access, correction, deletion (where applicable), restriction, objection, portability, and you may lodge a complaint with the competent authority.

**8. Security**
We apply reasonable technical and organizational measures to protect personal data.

**9. Cookies**
The website may use technical/functional cookies (e.g., cart). We may add analytics later; if we do, we will update this policy.

**10. Contact**
For privacy requests, please contact us via the official channels listed on the website.